The Dilly Hotel London | London ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

21 Piccadilly, London, United Kingdom, W1J 0BH

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

455 sq. feet

Bed options:

1 Double bed

Coffee machine

Heating

room details

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Superior Twin Room

Max:

2 persons

240 sq. feet

Bed options:

2 Single beds

Coffee machine

Heating

room details

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Superior King Room

Max:

2 persons

270 sq. feet

Bed options:

1 Double bed

Coffee machine

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

London2300 ft

Airports

London City (LCY) 9.3 mi

London Heathrow (LHR) 16.9 mi

Train

Charing Cross Railway Station2700 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Squash
Sports trainer

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games
Children's menu

Spa & Leisure

Indoor swimming pool
Leisure/ TV room
Spa & wellness center
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

21 Piccadilly, London, United Kingdom, W1J 0BH

Map view

street view

21 Piccadilly, London, United Kingdom, W1J 0BH

City landmarks

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

1.1 mi

Museums

The British Museum

4900 ft

Garden

Buckingham Palace

4400 ft

Square

Trafalgar Square

2900 ft

Museums

National Gallery

2600 ft

Elizabeth Tower - Houses of Parliament

Big Ben

1.3 mi

Parks

Hyde Park

1.3 mi

Church

Westminster Abbey

5100 ft

Marylebone Rd

Madame Tussauds London

1.2 mi

Opera House

Covent Garden

3200 ft

Oxford Street

3200 ft

Palace

St James's Park

3500 ft

Clive Steps

Churchill War Rooms

3700 ft

Market

Borough Market

2.0 mi

Museums

Victoria and Albert Museum

1.8 mi

Public Building

Houses of Parliament

1.1 mi

Great Central House

Marylebone Tube

1.1 mi

Church

Westminster

1.2 mi

Castle

Tower of London

2.6 mi

Gallery

Tate Modern

1.6 mi

Museums

Science Museum

1.8 mi

Museums

Natural History Museum

1.9 mi

Harbor

Tower Bridge

2.6 mi

Aquarium

SEA LIFE Centre London Aquarium

1.2 mi

87-135 Brompton Rd

Harrods

1.3 mi

Gallery

Wallace Collection

1.1 mi

Gallery

National Portrait Gallery

2200 ft

Nearby

Square

Piccadilly Circus

600 ft

Restaurants

Brasserie Zedel

800 ft

20 Sherwood Street at Brasserie Zedel

Angus Steakhouse

900 ft

20 Cranbourn Street Leicester Square

Cicchetti

400 ft

215 Piccadilly

The Terrace on Piccadilly

100 ft

21 Piccadilly Le Meridien Piccadilly Hotel

Kahve Dunyasi

300 ft

Unit 3 200 Piccadilly W1J 9HU

Bentley's Oyster Bar & Grill

500 ft

11-15 Swallow Street St James

carpo piccadilly

200 ft

16 Piccadilly

Rowley's

400 ft

113 Jermyn Street St James's

Reviews and Ratings

Reviews from guests about their experience.

64%

loved their spa retreat and can’t wait to return.

6.4/10

Nice

Rooms

6.0

Location

9.6

Service

6.6

Dining

6.2

3.5/5 based on 3486 reviews

#625 of 1,201 hotels in London based on Tripadvisor

Roger

United Kingdom, March 2025

5.2/10

I had a wonderful stay at The Dilly, enjoying the fantastic service from the staff and the hotel's prime location close to major attractions. The spacious rooms were comfortable, though I wish there was a bit more variety in the dining options. Overall, it was a good experience, but a few minor issues kept it from being perfect.

Rooms

8.0

My room was spacious and clean, with a large wardrobe and comfortable bed. However, it felt slightly dark as it was located at the rear of the hotel with small windows. While it lacked a coffee machine and mini bar, it still offered the essentials I needed.

Service

9.0

The staff were exceptionally friendly and attentive throughout my stay. They quickly accommodated my requests and even upgraded my room for my special occasion, which I truly appreciated.

Location

10.0

The hotel's location is fantastic, situated within walking distance of many key attractions and theaters. This made it incredibly convenient to explore London and return easily with my shopping!

Dining

7.0

I enjoyed breakfast at The Terrace but found the vegan options a bit limited. The food was good quality overall and perfect for starting my day. I would have liked to have more dining options in the evenings though.

Facilities

8.0

The pool and gym were excellent facilities, allowing me to unwind after a day out. However, I did notice that the lounge area could have accommodated more loungers near the pool for relaxing.

Thomas

United Kingdom, March 2025

7.0/10

My stay at The Dilly left me feeling a bit underwhelmed. On the plus side, the location is absolutely unbeatable, right next to all the key attractions. However, I faced several challenges, like the late check-in process and a room that just wouldn’t warm up. With the price tag on this place, I expected more consistent service and amenities overall.

Rooms

5.0

The room was massive, but it was freezing and poorly heated, making it uncomfortable during my stay.

Service

5.0

The staff were friendly when attending to me, but overall, their attention to detail was lacking, especially during check-in.

Location

9.0

Cannot beat the location! Right by Piccadilly Circus, it made exploring the city super easy for me.

Dining

5.0

Breakfast at the Terrace wasn’t great — choices were limited and not replenished quickly, which was disappointing given the hotel’s prestige.

Facilities

5.0

Facilities were nice but needed refreshing. The pool and gym are decent, but the overall vibe felt a bit tired.

Joe

United Kingdom, February 2025

5.6/10

My stay at The Dilly was mostly enjoyable, thanks to its fantastic location and wonderful staff. The comfort and cleanliness of the room were notable, but I did find the bathroom a bit outdated. Overall, it delivered a pleasant experience, perfect for exploring London.

Rooms

7.0

The room was generally clean and comfortable, although the bathroom showed signs of age and could use some updates.

Service

9.0

The staff were warm and attentive, making my stay nice with their friendly service.

Location

10.0

The location was ideal for exploring London, being right in the heart of Piccadilly and close to attractions.

Dining

8.0

I enjoyed the dining options available, with the Indian restaurant providing some of the best food I've tasted.

Facilities

7.0

Facilities were good, particularly the gym which met my workout needs, though I had a minor issue with service in the dining area.

Timothy

United Kingdom, October 2024

7.2/10

The location near Piccadilly Circus was a highlight of my stay, making it easy to explore key attractions. However, the service fell short of expectations, with a clear lack of attentiveness from the staff. While my room was spacious and had its perks, the overall condition left much to be desired, which was disappointing considering the premium price point.

Rooms

5.0

I was upgraded to a suite, but it had issues; the decor felt outdated and the bathroom was quite small and inconvenient for a family. The carpet was old, with a musty, damp smell lingering. not what I'd expect at this price.

Service

5.0

Unfortunately, the service was a letdown. From check-in, I felt as if my presence was more of a nuisance than a welcoming experience. Requests for extra towels and other essentials were ignored despite multiple reminders. It seemed like the focus was more on the staff's convenience than on guest satisfaction.

Location

10.0

I can't fault the location; being so close to attractions, restaurants, and theaters was a definite win. It made it easy to spend more time enjoying London rather than commuting.

Dining

6.0

Breakfast offered some good options, and the hard-working staff at the breakfast station tried their best. yet the wait times for eggs were frustrating, and variety felt lacking compared to what I'd hoped for.

Facilities

5.0

While the hotel boasted nice amenities like a pool and bar, my overall impression was that the facilities needed some serious upgrading to match what a luxury stay should feel like.

Taylor

United Kingdom, October 2024

7.4/10

The Dilly boasts an excellent location near key attractions, making exploring London easy and enjoyable. However, my experience was marred by inconsistent service and tired room conditions. While I appreciated the Malen and Goetz bath amenities, the overall upkeep of the hotel felt subpar compared to expectations for a five-star hotel.

Rooms

5.0

The room I stayed in was small and showed signs of wear, with creaky floorboards and limited storage options. The bathroom needed attention, particularly the outdated fixtures that struggled with water temperature.

Service

5.0

The reception staff were polite but lacked efficiency, leading to long waits at check-in and when requesting amenities. I felt that the overall attitude of some staff members could have been more welcoming and attentive.

Location

9.0

The Dilly's location is perfect for accessing popular attractions and transport, making it a central hub for my visit to the city.

Dining

5.0

Unfortunately, the dining experience didn't live up to expectations. I found the breakfast options uninspired and the in-room dining service slow and disappointing. The food quality did not match what I would expect from a hotel of this caliber.

Facilities

5.0

While the amenities included a decent pool and friendly welcome from staff, the overall quality of maintenance seemed lacking. The common areas were not always well-staffed or efficiently managed.